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Beginner Level 2
I have been facing the problem that i am not able to use a good speed internet on my m21 although i am able to use on my other devices at the same location.Please Help
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Beginner Level 4
me too
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Expert Level 5
yes bro issue many m21 user faced wait for next update and also send feedback to samsung
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Active Level 10
Almost every samsung devices are facing same problem after recent update. Wait for the next update.
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Active Level 7
no settings will work on this issue
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Active Level 8
try to reset network and then try
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Active Level 6
Its because you are probably using JIO and tons of applications are using data in background.
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "internet" issue please follow below given steps:

1.  Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2. Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 3
A20 same problem
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