Original topic:

No VOLTE/4G after 1 june 2021 update Galaxy M21

(Topic created on: 06-19-2021 08:32 PM)
1521 Views
Pranshu3
Beginner Level 2
Options
Galaxy M

Hello,

I updated my Galaxy M21 on 19th june with security patch dated 1st june 2021. After update my phone lost its 4G/VOLTE connectivity and now its only 2G connection.

I tired restart my phone and also reset the phone loosing some data. But it doesn't work.

In network setting is on Auto mode but it not working. Also switch the SIM card to other phone and its working in that not in my Galaxy M21, all this happen after this new Update.

Attaching the Screenshot.

Kindly help.

Screenshot_20210619-201802_Settings.jpg

Screenshot_20210619-201746_Call settings.jpg

Screenshot_20210619-201733_One UI Home.jpg

5 Comments
Utpaal
Expert Level 2
Galaxy M
Restart your device it will be okk again.
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its_hrx
Active Level 6
Galaxy M
It will automatically.. come.. after 1 or two days of usage..
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AMPK
Expert Level 3
Galaxy M
Try resetting the Internet setting.
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MrDragone
Active Level 9
Galaxy M
Go safe mode and restart your device.
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Samsung_Support5
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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