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06-19-2021 08:32 PM in
Galaxy MHello,
I updated my Galaxy M21 on 19th june with security patch dated 1st june 2021. After update my phone lost its 4G/VOLTE connectivity and now its only 2G connection.
I tired restart my phone and also reset the phone loosing some data. But it doesn't work.
In network setting is on Auto mode but it not working. Also switch the SIM card to other phone and its working in that not in my Galaxy M21, all this happen after this new Update.
Attaching the Screenshot.
Kindly help.
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06-19-2021 08:36 PM in
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06-19-2021 10:06 PM in
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06-19-2021 10:40 PM in
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06-19-2021 11:01 PM in
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06-22-2021 11:32 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support