Original topic:

No 720p, 1080p option in youtube in Galaxy M51

(Topic created on: 10-20-2020 08:02 PM)
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HarshM51
Active Level 1
Options
Galaxy M
Video quality is restricted to 480p only i cannot go beyond that in Galaxy M51. Kindly tell the reason why this restriction is there. While in other phones the option is available.

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12 Comments
Karzy
Beginner Level 2
Galaxy M
I checked on both devices M31s and my new M51 which I bought it yesterday only
Its like finding 1080p is like find blue moon. Getting restricted to 480p for no reason Screenshot_20201022-075301_YouTube_4937.jpg
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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sanjay112233
Beginner Level 2
Galaxy M
how can I play 2k or 4k video in youtube
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