Ruch17
Beginner Level 2

This was not expected to face network issue in mobile.  As everyone is working from home and good internet speed is essential need.

I just bought samsung m31 on nov and now i am facing network issue.  Its giving very slow speed even if i am connected to wifi. Airtel sim doesn't work on  4g network connection but the same sim work very well in my old mobile. I bought this mobile and  still i am using my old one this i really unsatisfactory and disappointing. Please resolve  this issue asap. 

2 Comments
Abpal
Active Level 7
Have you installed configuration settings from the messages ?
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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