Original topic:

Netwrok issue

(Topic created on: 01-20-2021 09:45 PM)
76 Views
Ruch17
Beginner Level 2
Options
Galaxy M

This was not expected to face network issue in mobile.  As everyone is working from home and good internet speed is essential need.

I just bought samsung m31 on nov and now i am facing network issue.  Its giving very slow speed even if i am connected to wifi. Airtel sim doesn't work on  4g network connection but the same sim work very well in my old mobile. I bought this mobile and  still i am using my old one this i really unsatisfactory and disappointing. Please resolve  this issue asap. 

3 Comments
Abpal
Active Level 10
Galaxy M
Have you installed configuration settings from the messages ?
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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iamskyadav
Active Level 1
Galaxy M
Do not fool your customers.
I'm also facing this issue. There is no way to solve this problem without required software update from Samsung. Samsung mobile are useless now. Purchase other smartphones.
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