Original topic:

Network reception is very low in Samsung galaxy M21? What is the solution?

(Topic created on: 06-27-2020 08:36 PM)
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Vaishali414
Active Level 1
Options
Galaxy M
Dear Samsung,
Cant getting network in M21. What's the solution for the same? 
Same SIM tried in another phone and It working good in terms of internet and network connectivity.
13 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Vaishali414
Active Level 1
Galaxy M
Dear Samsung,

Thanks for reply. Above mentioned steps have been performed by me and also replaced the SIM by new one. But doesn't show any improvement in terms of network connectivity. Same Sim is working very well in another phone. I found that there is no option for 4G in network mode.

Hope you understand my concerns.

Thanks
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LordMegatroN
Active Level 1
Galaxy M
Samsung Galaxy m21 has low sar value so we will fase low network low net speed....this is a hardware problem..there is no solution for this.
I'm also m21 user facing network problem..I'm using my old non Samsung mob for internet.
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Vaishali414
Active Level 1
Galaxy M
ok thanks.
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