Network problems with LTE after recent update on Samsung Galaxy M30s

[PMVKarthik]

Hi Team,

Facing Lot of Issues with network on Samsung Galaxy M30S after recent update in Android 9 thought it is Android 10 Update . But after update got to know there are several Network failures happening with LTE, Internet and Network not getting signal more than 2 points on secondary SIM and primary SIM is not getting signal at all except emergency which is international roaming. Hence please fix ASAP.

Regards,

P M V Karthik

[Sumitpatel]

Absolutely right,one of the worst and weird concern about this Samsung need to be fix this issue with positive effort

[vijaynish]

Ghatia phone hai Samsung M series. GPS, Location & Navigation ki problem hai. M30S ke bharose aap kuch nhi kr skte. Kabhi Location update krega, kabhi krega nahi. Samsung Samsung apne 3rd class solutions dega, jo kisi kaam ke nhi honge. Ghatia phone hai, kisi ko suggest mat krna.

[Samsung_Support2]

Hi there,

We would suggest you to follow the mentioned steps to resolve the issue:

1) Check Network mode and set it to Auto Connect. (Settings > Connections > Mobile Network > Network mode > Select LTE/3G/2G auto connect)

2) Settings > Connections > Mobile Networks > volte for SIM1/SIM2 > enable.

3) Check via another SIM card in the device.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

Note: Kindly once coordinate with the network service provider.

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

Regards,
Team Samsung Members