Mike009
Beginner Level 2
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4 weeks ago in
Galaxy M
"Samsung Galaxy M15 5G, 6 months old. Using Jio 5G. Until yesterday, 5G was working fine. Since last night, it’s stuck on LTE+ and 5G doesn’t connect at all. Tried full network reset, APN reset, airplane mode, software update — nothing worked. In Service Mode, NR MSTC is OFF, ENDC not supported. Please assist — seems like 5G modem is not initializing."
6 Comments
goodthings
Expert Level 5
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4 weeks ago in
Galaxy M
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Mike009
Beginner Level 2
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4 weeks ago in
Galaxy M
Already tried all this.but issue not resolved
goodthings
Expert Level 5
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4 weeks ago in
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon also complaint to your's service provider telecom company on his customer care support too. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
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4 weeks ago in
Galaxy M
Your's most welcome to here.
Atharva_2025
Active Level 6
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4 weeks ago in
Galaxy M
Reset mobile network setting
ᴄʀɪꜱᴛɪᴀɴᴏ_ʀᴏɴᴀʟ ᴅᴏ
Active Level 8
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy M
Bro in ur area 5g could have shut down due to some tower issues. It happens in my m14 5g also but after the tower issues fixes my 5g works
