Original topic:

Network issue with M30s

(Topic created on: 11-19-2019 12:30 AM)
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Anonymous
Not applicable
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Galaxy M
Samsung M30S  has network reception issue with airtel and Vodafone after two days uses .
5 Comments
Debanjan99
Active Level 6
Galaxy M
complained them a lot of times but they are just not ready to accept that fact
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Rahulpr
Active Level 7
Galaxy M
Problem existing particular place or everywhere ?
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Anonymous
Not applicable
Galaxy M
everywhere
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Rahulpr
Active Level 7
Galaxy M
can u tested the receptive ability of ur phn with various providers ??
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Samsung_Support4
Moderator
Moderator
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Galaxy M

Hi there,


Please follow the mentioned steps to resolve the issue in your device.

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and try using different network operators.

If still issue persists then we would suggest you to contact your service provider.

 

Regards,
Team Samsung Members

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