Network connection problem

[Rbsh21]

Can anyone tell me about network connection issue in m34 5g? Is it smooth running or it has some serious connection problem, like video buffering, no data speed etc. 

Please help me if you can

[ツFᴇᴅʀᴏɴ]

Hello! 😊

Several users have reported network connectivity issues with the Samsung Galaxy M34 5G, including frequent signal drops, reduced data speeds, and problems with call quality. For instance, some users have experienced sudden 5G signal losses, requiring a device restart to reconnect. Others have reported that their devices show full signal strength, yet they remain unreachable during calls, or encounter poor call quality where their voice becomes unclear or muted.

To address these issues, you might consider the following steps:

1. Disable 5G Connectivity: Switching to 4G or LTE networks can sometimes provide a more stable connection, especially if 5G coverage in your area is inconsistent.

2. Disable Wi-Fi Calling: Turning off Wi-Fi calling has helped some users improve call quality and network stability.

3. Reset Network Settings: Performing a network settings reset can resolve connectivity problems by restoring default configurations.

4. Replace SIM Card: Obtaining a new SIM card from your service provider can rule out potential SIM-related issues.

5. Update Device Software: Ensuring your device is running the latest software version can address known bugs and improve performance.

6. Contact Samsung Support: If problems persist, reaching out to Samsung's customer support or visiting an authorized service center may be necessary.

For a visual guide on troubleshooting these network issues, you might find this video helpful:https://youtu.be/gEzNGu5fSU0?si=JfaNfqnN4IXfaTN9

If you found this information helpful, please click on the three dots (⋮) on my comment and select "Accept Solution" ✅ 😊.

[RedBullRussia]

Pls avoid M34
It has lots of problems

[souvik22ff]

Use airtel for best connectivity

[Rbsh21]

Pack charge is high and no unlimited 5g 😀

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[M34_User]

Mine's Good