Network Strength

[Samsung_syDigJR]

Hi,

I have samsung Galaxy M40.

It has on issue in smartphone that is phone's network strength is very poor other than handset with same SIM Card.

Plwase resolve asap.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "network" issue please follow below given steps:

1)  Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support