Original topic:

Netflix's HD streaming issue in M30s

(Topic created on: 10-04-2020 07:20 PM)
164 Views
AnupamPandey
Active Level 2
Options
Galaxy M
I recently noticed  that Samsung has revoked L1 certification  for M30s. Any idea guy's about it's  solution.
(used to watch in PC normally)
 Talked  to Netflix  and they asked to contact  Samsung.

image
Do you guy's  have any updates about this issue?

9 Comments
DrRibhu
Active Level 1
Galaxy M
Uninstall Netflix or disable it,
then install or update it through only your WiFi network, don't use your mobile network.
You'll get to watch in Full HD,
This is a bug that needs to be fixed by Samsung, God knows when it'll be fixed.
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AnupamPandey
Active Level 2
Galaxy M
did that already brother. not working
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DrRibhu
Active Level 1
Galaxy M
Bro I am also facing this problem since July 🤣 but I do this every time and Netflix starts streaming in Full HD.
In case this is not working for you, then please wait for the update, it'll come within 15 days.
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RT679
Active Level 3
Galaxy M
this wont work as its not a netflix app issue and all OTT apps which are secured by DRM are all affected
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Anonymous
Not applicable
Galaxy M
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AnupamPandey
Active Level 2
Galaxy M
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Anonymous
Not applicable
Galaxy M
yaa i know it fixed from last update
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Galaxy M
It Is A Known Bug , Most Probably Will Be Fixed In The Next Update.
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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