Original topic:

Near by share issue while dual messenger

(Topic created on: 07-18-2021 08:45 AM)
557 Views
Rajesh_Nair
Active Level 4
Options
Galaxy M
Hi.
Nearby share not working in my M31, while trying a file share through "Near by Share" it shows dual messenger profole, 
Attached screen shot..pls find the screen shot where as my devixe name is Rajesh , and Rajesh M31 is od dual messenger. Totally confusing. 
I already relorted issues in dual messenger , team not responding to it, neither any update.
1. Hidden whatsapp folder in dual messenger. 
2. Secure folder missing.
3.Near by share not working

image


6 Comments
Galaxy M
FIRST SHARE IT TO YOUR MAIN WHATSAPP THEN
SHARE IT WHEREVER YOU WANTS TO SHARE !
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Rajesh_Nair
Active Level 4
Galaxy M
No, nearby to other devicw
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VIGNESH_A31
Active Level 10
Galaxy M
Disable Google play services which shows dual icon . And check it will not show cloned version of nearby share IMG-20210718-WA0000_16411.jpg
Rajesh_Nair
Active Level 4
Galaxy M
Thank you Vignesha. It works!
VIGNESH_A31
Active Level 10
Galaxy M
🙂👍
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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