Original topic:

NOT ENOUGH reporting to take action on the M52 Line issue

(Topic created on: 09-02-2024 05:33 PM)
143 Views
starionic
Active Level 2
Options
Galaxy M
I was talking to someone from the higher authority team of Samsung regarding my Samsung galaxy M52 line issue...
He said they aren't receiving many reports from the customers regarding this issue...
They need plenty to take action and maybe offer to replace screen free of cost...
I have to spend 8000 from my own pocket to fix this...
If someone is reading this who is facing a same problem 
1. Mail to service head - servicehead.in@samsung.com
Request for callbacks from Samsung digital 2. service website
3. Send error reports from Samsung members app
4. Write on x(Twitter)
Link to my original post...

1 Comment
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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