Dinesh198137
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12-14-2022 07:57 AM in
Galaxy M
My two friends have M31 same issue. Less than year old phones
3 Comments
Lakshitha44
Active Level 5
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12-14-2022 08:29 AM in
Galaxy M
Did you checked that it is a scheduled restart
Sha_zan
Expert Level 2
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12-14-2022 09:25 AM (Last edited 12-14-2022 10:20 PM ) in
Galaxy M
It's a common hardware problem in the M series. This is caused by errors in the motherboard.
The motherboard can be replaced by visiting any local Samsung service centre. But the problem is still there for the most part. Unfortunately, the cost of replacing the original motherboard is also going to be higher.
If you are not worried about the restart issue, I advise you to keep your phone the way it is. And it won't damage your Galaxy device.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
The motherboard can be replaced by visiting any local Samsung service centre. But the problem is still there for the most part. Unfortunately, the cost of replacing the original motherboard is also going to be higher.
If you are not worried about the restart issue, I advise you to keep your phone the way it is. And it won't damage your Galaxy device.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
Ranod_Lakshitha
Expert Level 5
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12-14-2022 04:46 PM in
Galaxy M
Hi... First, try to reset your device and check. If the issue persists after the reset, probably will be a hardware issue. In case, go to a Samsung service centre and check your device. Sometimes this could happen because of issue in motherboard.