sree55
Active Level 1
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Galaxy M
My phone is working without any problem.yesterday all of a sudden the phone freezed and i cant do anything on it. Then it starts to restart the phone,i think after the restart the phone will be okay...but after 20 seconds it again restarts. I read a lot of complaints regarding the same issue with many m30 users. After the latest security patch update several users feeling the same problem. Samsung please help us to get rid of this problem. It really hurts when a phone that i bought with my hard earned money perform like this
14 Comments
prashantanp955
Active Level 8
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Galaxy M
Sad , here my m21 faced same problem
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sree55
Active Level 1
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Galaxy M
Is it cleared now?
prashantanp955
Active Level 8
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Galaxy M
No
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sree55
Active Level 1
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Galaxy M
I have 1 more month to end the warranty peried if this problem is because of the motherboard failure. Can i claim this under the warranty?anyone know?
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Lekshmanan
Active Level 6
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Galaxy M
Yes..
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sree55
Active Level 1
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Galaxy M
I don't have 8000rs to repair this **bleep**..so I am asking
Lekshmanan
Active Level 6
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Galaxy M
Yes...bro...ur mobile in under warranry..then go to service center
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sree55
Active Level 1
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Galaxy M
Thanks brother
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cs_member8
Active Level 6
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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