Original topic:

My Samsung Galaxy M31s in battery drain fastly problem.

(Topic created on: 06-23-2022 01:25 PM)
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SOLANKIHITOFFICIAL
Active Level 4
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Galaxy M

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My m31s may have been updated to Android 12 on May 9. There is no specific battery drain problem. But allmost 2 month complete . There is a problem with the battery drain faced. Please my problem solve in next update.
6 Comments
LISANTHlee
Active Level 6
Galaxy M
Bro I'm using m30s same battery draining issue. Exynos 9611 is not battery efficiency processor
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VINTAGE020
Active Level 3
Galaxy M
My mobile phone is restarting automatically
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Batman0
Beginner Level 2
Galaxy M

I have same issue. Samsung Galaxy M31s drains battery fast and heat quickly after android 12 update. 

It also had auto restart problem. But I repaired it. Now, battery draining issue comes forward. 

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VINTAGE020
Active Level 3
Galaxy M
How did u repaired auto restart problem ???
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