Original topic:

My M31s is started freezing after updating to its latest security patch....

(Topic created on: 06-23-2021 10:58 PM)
176 Views
AnujSyal
Active Level 5
Options
Galaxy M
M31s started freezing and restarting...after updating to latest security patch
5 Comments
hedgehog
Expert Level 5
Galaxy M
Ota upadates sometimes need factory reset try that once
pashamvijay
Active Level 6
Galaxy M
Try clearing cache partition
Anonymous
Not applicable
Galaxy M
Restart your device in safe mode
AbhishekAnsh
Active Level 1
Galaxy M
It said that google's android is crashing due to which galaxy devices are facing issue... you need to clear you google app chache or forestop them is you want to avoid this. This was written in my error report.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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