Original topic:

Motherboard issue after recent update

(Topic created on: 06-28-2021 10:58 AM)
152 Views
Members_qPJvoWk
Beginner Level 2
Options
Galaxy M

Dear samsung,

Your recent update crashed many samsung galaxy m30s devices. Even my phone isn't working. Please take the responsibility and resolve the issue.

 

3 Comments
Sahebjana1992
Active Level 4
Galaxy M
My phone also dead..
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
prabal8822
Active Level 3
Galaxy M
yes brother my phone also😩
0 Likes