Alex_Cruz
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05-11-2022 04:04 AM (Last edited 05-11-2022 04:04 AM ) in
Galaxy M
5 Comments
Solution
SGM21
Active Level 7
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05-11-2022 04:21 AM in
Galaxy M
Clear the data of the app and restart your device then open it back.
Solution
Ranod_Lakshitha
Expert Level 5
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05-11-2022 05:31 AM in
Galaxy M
Noticed few cases like this... try to clear the data and cache of My Files. Probably it will be okay. Go to settings >Apps > Search my files > Storage > clear data and cache
If my comment is helpful to you anyway, consider select as an Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
If my comment is helpful to you anyway, consider select as an Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
Dr_Sadesh_Abey
Expert Level 5
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05-11-2022 09:13 PM in
Galaxy M
Hi did the issue resolve? Sometimes there could be an issue in not enabling storage permissions. Let me know ifnit worked
Alex_Cruz
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05-12-2022 06:51 AM in
Galaxy M
After clearing app data fixed the issue.
Dr_Sadesh_Abey
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05-12-2022 08:18 AM in
Galaxy M
Glad to hear