Resolved! Solved

Original topic:

MY FILES application isn't showing anything after Android 12 Update

(Topic created on: 05-12-2022 06:51 AM)
410 Views
Alex_Cruz
Active Level 4
Options
Galaxy M

image

Device: M31s 
5 Comments
Solution
SGM21
Active Level 7
Galaxy M
Clear the data of the app and restart your device then open it back.
Solution
Galaxy M
Noticed few cases like this... try to clear the data and cache of My Files. Probably it will be okay. Go to settings >Apps > Search my files > Storage > clear data and cache

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Thank you 😊
Galaxy M
Hi did the issue resolve? Sometimes there could be an issue in not enabling storage permissions. Let me know ifnit worked
Alex_Cruz
Active Level 4
Galaxy M
After clearing app data fixed the issue.
Galaxy M
Glad to hear