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Active Level 7
DEAR FRIENDS, 

I HAVE PURCHASED SAMSUNG M30S MOBILE.

THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING .  BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.

FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE. 

AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE  TO RECTIFY THE CHARGING PORT PROBLEM  , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM .  I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK   I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT. 

OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE. 

THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.
9 Comments
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Active Level 5

M30s users... For me stuck on restarting  problem after the android 10 update please tell me what about urs status. .. I had this problem about 3weeks till now..not yet solve after take care by service centre.. There is chance to recovery my mobile after any other new updates??????

Can I get my Old update which means Android 9...is it possible

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after taking it to service center what was their reply??
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Active Level 4
Have you done a clean format after Android 10 update?

This kind of problem happens when you have updated your phone using unstable data or wifi.

Its recommended to update your phone using smart switch PC app n update through PC.

Try once if possible and check if your problem is solved.
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Active Level 7
what customer service people told regarding this
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Active Level 5

They said " don't worry it software issue let I solve the issue by OS update again from PC.. After that happen same problem.. Let you go n wait for next update it will be possible to recover.. 

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Active Level 8
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Active Level 7
thanks
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Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application with your contact details (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 7
this worst support left a comment , they have given 5 locations phone numbers out of this 5 locations I called every body , samsung m30s mobile charging pin , every body told that we cannot keep stock , we have to order. this is the service they are giving public . some of WORST fellows given comments by praising samsung , worst fellows thus is the samsung situation , they are not able to maintain minimum stock every where . now tell me the worst fellows what to do this WORST service.
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