I have an M56 and it has started getting bugs already.
1.(Major) Display gets unresponsive randomly. DTW and Fingerprint works while screen off, but once screen wakes up, touch does not work. Only workaround for now is a restart. Service centre only did a fresh install and even after that, this issue appeared again.
2. Calldrops, less frequent and maybe not even an issue, but i did get call drops 3-4 times on Jio 5G till now.
3. Keyboard bugs. This is a recent issue and might be an app issue rather than a phone issue. so this is not much relevant.
If any other user has similar experience or any reference with such issues, please do tell me.
Also, the software overall is also pretty buggy. I am not sure if it is a software issue or a phone issue. If this persists after another update then i might have to think of getting this unit replaced, if possible.
As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
