Original topic:

M53 5g sims not working properly

(Topic created on: 01-26-2023 08:04 PM)
617 Views
winivin
Active Level 1
Options
Galaxy M
It started today at around 12pm IST, I have both the sims installed and both were fine till yesterday when suddenly one of my sim stopped being detected while the other is not giving mobile data... m pretty sure its sim management software issue.

Also i tried restarting couple of times, interchanged sims and checked on the connections page of settings. The second sim doesnt wanna work and primary sim has problem with mobile data.

I know in the pic wifi is connected but i disconnected wifi to check if mobile data was working on primary sim and it isnt.


image


11 Comments
ajitsaria
Active Level 10
Galaxy M
Try Reset Network Settings
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winivin
Active Level 1
Galaxy M
How?
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ajitsaria
Active Level 10
Galaxy M
Go to Settings > About Phone > Reset > Reset Network Settings
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winivin
Active Level 1
Galaxy M
After this shall i restart?
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ajitsaria
Active Level 10
Galaxy M
Yes
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winivin
Active Level 1
Galaxy M
Done with reset snd also restart
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winivin
Active Level 1
Galaxy M
My sim aint coming up🥲
cs-member11
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

winivin
Active Level 1
Galaxy M
I tried those.... not working.... currwntly m using that sim in another phone so i carry 2 phones thanks to whatever screwed a nice working phone🥲
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