Original topic:

M52 Dsiplay Green Lines

(Topic created on: 10-27-2024 04:24 PM)
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M52Displaygreenlines
Beginner Level 3
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Galaxy M
Hello,

I use Samsung Galaxy J1, J7 earlier. I feel Samsung is the best phone....even I suggest Samsung to many of my friends. Now I am totally disappointed with the green and pink lines in the display. 
Can someone please respond and give all of us a solution
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4 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy M
I done all this...still problem is not yet resolved....when i connect with service centre without checking anything....directly they ask me to change the display.
Galaxy M
Samsung scam
omi_samsung
Active Level 3
Galaxy M
Complain To national consumers helpline you might get free replacement and let us know if you got that
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