M515

[Saar92]

Unable to access dual whatsapp media either in gallary or in internal storage as suggested by Samsung Internal storage -> dual app -> DCIM - > blank

Pls share if anyone has sorted out.

[ѵօϲɑӀ4ӀօϲɑӀ]

This issue is already in notice and Samsung will fix it in next update soon.

[Djai]

How long does 'Soon' mean 🤔

[animeshmodi]

Agree with him, see notice section of this app. And please correct device model on post topic.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[pran87]

Agreed 👍👍👍 please fix it

[animeshmodi]

Is it issue solved after latest update?