M51 user problem

[Thkaushik]

#Samsungadmin reply

why my m51 display turn into yellow when i wacth HDR content on YouTube!!! 

Other m51 user Search in YouTube "HDR" cheek it u faced same issu??

[papluTaplu]

trun off blue light filter if on.

[Thkaushik]

no, normal as company/samsung default

[Prajwalr]

Hi there,
Did you turn off eye comfort shield??
If not turn it off.
As m51 user i didn't face that issue

[Thkaushik]

no that's off, wacth 8k video On YouTube you definitely faceing the issue if u have m51...

[9691610083]

Hy

[ARJUNB]

I saw a hdr 8k movie and this is the end result.

[Thkaushik]

the problem can't not catch SC or SR

[Alphonsokurukuchu]

I can't watch it on 8k but only upto 4k(2160p) but seems like brightness and some other screen settings are getting bumped higher when the video is playing

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support