Original topic:

M51 not charging after recent update?

(Topic created on: 05-13-2021 04:54 PM)
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hsit
Beginner Level 2
Options
Galaxy M
I updated my M51 yesterday and since then I'm not able to charge my phone. However when I plug in a Type C to another phone it is charging the other device so it can't be an issue with the charging port or cable....not sure how to fix this. Anyone else having this issue?
4 Comments
Diya22
Active Level 9
Galaxy M
Visit service center after lockdown
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Sammydude
Active Level 6
Galaxy M
Let the phone completely discharge and shutdown. Then put it in charge. It charge it normally. After few charge cycles, it will charge normally. This is common with software charging control. Don't worry.
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bahahaha
Active Level 7
Galaxy M
No such issues on my end
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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