Original topic:

M51 lagging a lot. Any solution

(Topic created on: 05-23-2022 11:02 AM)
437 Views
HemantNigam
Active Level 2
Options
Galaxy M
After upgrading to oneui 4.1, m51 is lagging a lot like when opening Gmail app, pulling notification panel etc.

6 Comments
Anonymous
Not applicable
Galaxy M
Sir you tried factory resetting your device after ONE UI 4.1 update?
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HemantNigam
Active Level 2
Galaxy M
No
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harshnagpal
Beginner Level 2
Galaxy M
Same problem with my M51
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hari120
Active Level 7
Galaxy M
Yeah same issue
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Members_6eTl3LR
Beginner Level 3
Galaxy M

Dear Samsung,

 

These suggestion does not work. Please fix this issue or let us roll back to previous version. I am planning to switch my phone to another brand. This is an irritating mistake.

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