Original topic:

M51 issues

(Topic created on: 09-04-2022 09:10 AM)
2034 Views
RAHULK10
Beginner Level 4
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Galaxy M
updated my samsung m51 for june 2022 update after update i am facing so many issues such as yellow screen tint , battery draining issue and most importantly screen flickering mobile gets switched off any time any may times screen becomes invisible although everything runs in background but i can see only black screen. We invested money in such huge brand and even though we are facing so many issues which is horrible and everytime when we reach samsung support they say its hardware problem but every samsung m51 member facing same issues so how can everyone have same issues with hardware i am sure it is completed a software problem and we want a update to solve the problem
Thank you 

14 Comments
VMJ
Active Level 5
Galaxy M
Majority m51 users are facing this problem after s/w update how can so large number of users suffer from hardware failure all of a sudden at the same time its definitely s/w issue but samsung wont accept it and give us free screen replacements nor any new s/w update to fix this issue.
KADRI_TALHA
Active Level 1
Galaxy M

I'm also facing this issue in my galaxy s10e after the last update, but Samsung don't care about our problems, There are only 2 choices there: 1. Provide us a Software update which solves this issue or,

2. Replace our display at free of cost.

VMJ
Active Level 5
Galaxy M
Yes these are the only two options for solving this problem but sadly it wont happen as samsung wants to make extra money from users who either pay for screen replacement or buy a new galaxy device
0 Likes
Maheshkr
Beginner Level 2
Galaxy M
I didn't update my device,but from today i start having this screen black issue
VarunPuro
Active Level 4
Galaxy M
https://t.me/m51flikering
#m51flikeringafterupdate
Join this tg grp
0 Likes
ARJUNB
Expert Level 3
Galaxy M
Plz search on YouTube. There are many options which tell you how can u save your battery from draining. I did and I am happy. 2 days of battery life. 🔋
0 Likes
YashJain77
Active Level 1
Galaxy M
Yeah it is true I am also using Samsung m51.I am even facing the same screen flickering problem.I went to Samsung service center they said that they will re-install the software.They charged 240/- but no solution yet.Now the customer service says that this is a hardware problem.Worst experience ever with Samsung
#boycottsamsung
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

Vivid color setting selected with slider bar below
Note: Some adjustments may not be available if you have the Blue light filter or accessibility color filter turned on.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes
antisocial
Beginner Level 2
Galaxy M
What about black screen problem. After June update I am facing black screen problem where screen turns black even though everything is running in background. I tried restarting multiple times but the issue remained unsolved.
#help #samsungsupport @samsung
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