Original topic:

M51, Unable to access one drive and google drive from file manager

(Topic created on: 09-17-2021 02:04 PM)
521 Views
AbulFathima
Active Level 3
Options
Galaxy M
Hi,

I'm unable to access one drive and google drive from "My Files" at samsung M51. I check with the settings and i didn't find any option to enable cloud accounts in "My Files"

Please give me a solution. Any genius there????!!!
13 Comments
Galaxy M
(Press as follows) Settings > Apps > My Files > Permissions > Storage > Show all apps with this permission > Menu/Setting icon > Show System > (scroll way the down and you find "Drive" under the denied permissions) > Allow storage permissions.

Samsung_specialist
Community Manager
Options
Galaxy M

Thanks for your advice on this!

0 Likes
Galaxy M
Welcome 🥰
0 Likes
AbulFathima
Active Level 3
Galaxy M
I gave all the permission. But still drive not available.
0 Likes
AbulFathima
Active Level 3
Galaxy M
Kindly refer thisScreenshot_20210917-125326_My Files.jpg
MdTajammul
Active Level 7
Galaxy M
Check update my file application in samsung store application please. If available u will get
0 Likes
AbulFathima
Active Level 3
Galaxy M
Mine is up to date....I have 4 samsung mobile with A series....all have the access.....thia mobile only don't have
MohammedSijah
Expert Level 1
Galaxy M
Hi Abul Fathima, Could you please share a screenshot of your software info. (Settings > About phone > Software information). I think that feature is not available for the core version.
AbulFathima
Active Level 3
Galaxy M
Hi please check thiaclipboard_image_1631882960885.jpg