Ever since I got this phone, it has been a total nightmare and an embarrasment for me to use this phone because of the calling issues - at times the other end wouldnt hear my voice or at times it takes forever to connect the calls in totall silence.
I wanted to upgrade to other Samsung models - but all A-Series these days are without headphone jack (this feature is important because I'm man with headphones most of the time). I wanted to go with the tempting Chinese smartphones, but therein again lies danger of using Chinese phones. Stopped using Iphones post 7, but again S-series are no less ridiculous. Samsung for now, please fix this calling issues, will upgrade when you release A-Series with headphone jack, if not, will soon purchase Asus Smartphones.
P.S - I have done every dang troubleshooting nonsense like formating, network reset to no avail.
As per your query, we would request you to kindly visit the service center and inspect your device by the technical team end, they will provide you with all the information in a better way after inspecting the device physically. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
We noted your valuable feedback, We are continuously working to make our products better and more efficient.
We would like to inform you that you can use the Type-C to 3.5mm connector to use the headphones if the wire headphone jack is not available on your device as per the device specifications.
