I have addessed this issue over call with customer care many times.
When secure folder is setup ,maps on running never closes and need reset all settings to close.Even forcestop doesnot work.
Randomly i checked after waiting for some updates and it looked this issue got sorted when checked for first time.
But i was very wrong ,the issue remains and now i have to again format my mobile and remove secure folder .Plus ,at the same time stop using it.
Samsung please your knox security is simply non usable with these impending side effects.
What the team is doing ? Sleeping ?.I can say without checking this bloody issue is in every handset of yours .S23 Ultra check there as well as i can say without looking at it.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
