I have bought Samsung galaxy M31s yesterday 20/09/2020 . My phone speaker does not work properly .
I have updated my phone . Ther is no sound wile playing songs, video ,ect .
After restarting it works by again when i call someone speaker does not work .
WHAT TO DO ?????
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check mute all sound option
Settings > Accessibility > Hearing enhancements > Disable Mute all sounds (if enabled).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Samsung Customer Support