Original topic:

M31s screen unresponsive after unlock

(Topic created on: 09-22-2020 12:09 AM)
317 Views
nkc2020
Beginner Level 2
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Galaxy M
If any app is opened and screen get locked then after unlock touch don't work for app only. Back botton, home button and multitasking button work well. So everytime I have to press back button after unlock.
2 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Members_gAhTOqB
Beginner Level 2
Galaxy M

Yes, even I am facing the same problem 

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