This phone is ridiculous. Battery was okay when i bought now after usage of 20 days it started showing its true colours. 6000 Mah of battery only giving 7hr of screen on time which is not making sense at all and when i check battery usage i don't find any app consuming large amount of battery.
And who said it supports fast charging?
It take 2:30hrs to charge from 0 - 100% it is ridiculous considering 25 watt charger it should somewhere around 1:45 but nope it takes sometimes forever to charge even with airplane mode on.
Last but the least,
My phone gets heat even if i dont perform any task. Only area around front camera gets heated up.
Even getting complaints form many users samsung not interested in solving the issue. I think samsung only care about S series. They are very bad at resolving customers issue especially ones who own M series smartphone. I would not recommend any one literally anyone to go for Samsung they after sale service is frustrating. I have a very very bad experience with my M31s. Now i know my Apple, Xiaomi, Realme, are most favoured brands for customers they don't ignore problems like samsung always do.
I hope samsung solve this issue i have tried every possible solution on internet and i think this can only be solved by ota updates. And i know as always M series will get ignored they will be busy in pampering S series owners.
Yes i have update (September security patch) my device through wifi. Now if it has to be updated through smart switch through pc then why Samsung keep an option of Auto download over wifi?
Now what should i do? Battery is draining fast, Slow charging, Heating issues.