Original topic:

M31s PDF Download issue

(Topic created on: 10-29-2021 05:06 PM)
610 Views
Rami1
Active Level 3
Options
Galaxy M
Hi friends, 
Suddenly I face a different issue. Downloading of PDF files from Gmail, Amazon invoice, Flipkart invoice and Browser is not done. 
I get the error msg as DOWNLOAD UNSUCCESSFUL. 
Any help is appreciated in advance. 
7 Comments
Galaxy M
Try clearing cache memory of the device.
Galaxy M
SETTINGS > APPS > CLICK ON 3BARS >ENABLE SHOW SYSTEM APPS > DOWNLOAD MANAGER
DOWNLOADS
[ CLEAR DATA AND CACHE OF BOTH APPS ]

NOW CHECK STILL PROBLEM??
IF YES THEN
REBOOT YOUR PHONE ONCE
AND AGAIN CHECK ??

IF YOU FOUND HELPFUL ACCEPT AS SOLUTION BY CLICKING ON 3DOTS OF COMMENT 👍
Rami1
Active Level 3
Galaxy M
Sorry, tried but in vain
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Rami1
Active Level 3
Galaxy M
Yes, you are right
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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PTiwari007
Active Level 4
Galaxy M
https://www.change.org/p/samsung-want-basic-essential-features-in-our-samsung-phones?redirect_reason...

Support this petition to bring new features in our galaxy devices

Now only 150 sign required to be completed
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SidSid2003
Beginner Level 2
Galaxy M
I can't open pdf that is downloaded from my gmail. It shows CANNOT DISPLAY PDF.
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