Original topic:

M31Camera focusing issue

(Topic created on: 08-02-2021 07:35 AM)
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KarthikM31
Active Level 1
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Galaxy M
After software update my m31 back camera takes blurry images.

image
Wide mode. Focus is good


 No such issues in wide mode. Solution pls?

image
Blurry


11 Comments
KarthikM31
Active Level 1
Galaxy M
Tried but no result..
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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