Original topic:

M31 sudden stuck to 'Samsung Galaxy M31' powered by Android screen

(Topic created on: 04-10-2021 05:30 PM)
923 Views
Members_R4zkYZk
Beginner Level 2
Options
Galaxy M

My Samsung m31 stuck all of sudden, working fine till night and in morning it's stuck at the logo. 

Went to samsung service centre in Kharghar, they said motherboard issues and 9k will be amount. 

Not listen to look for fireware issues which I suggest after research. Warranty got over just one week back and during research in community I found out of every 3 post 1 person using m series facing same issue and just after warranty periods.

 

Was big fan of Samsung but the kind of service and device make me realise to never opt for Samsung again.

4 Comments
love4chat
Expert Level 1
Galaxy M
Repair from outside if not from samsung service center
0 Likes
ElectronKun
Active Level 7
Galaxy M
Go a factory reset by going in recovery mode if that doesnt works then flash stock firmware of M31 if that too doesnt work then service center is the only option
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
namev
Beginner Level 2
Galaxy M
What to do now our phone not open screen networks no buttons works
0 Likes