Original topic:

M31 software issue

(Topic created on: 09-17-2021 03:29 PM)
82 Views
Rhithwik
Active Level 6
Options
Galaxy M
Sometimes split screen and pop up screen function are not there in any apps and Sometimes it is there. There is a glitch in software please solve it asap!!! #M31 #OneUi
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9 Comments
ŞàyáņĐàn
Active Level 10
Galaxy M
Not all apps supports split screen and pop up window....in M31
It depends on the app...but u can enabled it forcely through Good Lock application...which is not supported by M31Screenshot_20210917-152709_One UI Home_28019.jpg
ThisGuy
Active Level 7
Galaxy M
Not a software issue
Some apps don't support split screen view
aakash__r_k
Active Level 8
Galaxy M
Some apps don't support it. You can do it by enabling developer option.
In developer option there is an option called force to be resizable. Enable it and reboot
0 Likes
animeshmodi
Expert Level 5
Galaxy M
Some apps don't support.

Also, when your phone heats up a lot these features are automatically disbaled and enabled after your phone cools down.
0 Likes
Lekshmanan
Expert Level 3
Galaxy M
Depends On App
0 Likes
DRZyadav
Active Level 3
Galaxy M
Sometimes all multitasking option disappears because:
might be at that moment the thermals of the device are a bit high.
I had observed the same a few times in my m30s.
DRZyadav
Active Level 3
Galaxy M
So not a software issue. It just get disabled to manage the thermals.
kosika
Active Level 7
Galaxy M
That's why Multistar app was designed in good lock labs. U can use split screen and pop up for every app
0 Likes
CS_member7
Active Level 6
Galaxy M

Dear Samsung Member,  

Greetings from Samsung Customer Support!    

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support