Original topic:

M31 network connectivity / data issues

(Topic created on: 06-03-2023 04:50 PM)
Beginner Level 5
Galaxy M
I had a properly functioning phone upto last week and then all of a sudden I'm facing horrible network issue in my Samsung M31, possibly after the latest security patch update. 

The service centre is telling me that this issue has happened to all M series phone and I have to change my motherboard.
1 Comment
Active Level 10
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support