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Iam Facing network connectivity isssue with my m31..its getting worse day by day...
And i installed the new update yesterday, yet no change and because of new update my phone get hang while updating apps from Playstore.
What should i do.....
9 Comments
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Active Level 1
#aromal007 It is a software problem they will patch this issue in the next update
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why should i wait for that dude.its there responsibility to solve it fast
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i hope so,but its it's really worse.
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Active Level 7
are u using Airtel?
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iam Using Vodafone. all the other phones have speed ,but i dont get even half of that
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Me too
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M31 network issue
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Active Level 4
Samsung has kept Career Aggregation disabled in Galaxy M31, The device M31 supports it though, and they can easily enable it via an OTA update, once updated it Will use 3 available bands at once, 3CA, which will enable LTE+ and will result in multiple times more speed, so send feedback from this app to samsung to enable LTE+
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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