Original topic:

M31 heating issu and drain:: One ui 2.5

(Topic created on: 11-21-2020 07:04 PM)
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t4techdroid
Active Level 8
Options
Galaxy M
After the update M31 heating got increased large amount of heat even browsing Ig or Fb. Any one face it . As more heat means battery drainage is higher than before. The charging time also got increased damnn before the time takes to charge from 0_100 was 2:40 hr and now it is about 3:05 hr. Its too long 😇. The back pannel of the m31 got spots and minute scratches 🙃 even though i had used case . Any one face it ??
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6 Comments
Ehsank
Expert Level 5
Galaxy M
you can try these steps if not yet tried

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
Ehsank
Expert Level 5
Galaxy M
and if you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Connection>more connections settings> disable nearby device settings.

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Google >click on 3dot at right top corner>usage and diagnostics >off this option.
Galaxy M
Yes i also noticed that. And u r talking about back panel?? 😂😂😂 It's one of the cheapest plastics 🤣 Samsung just simply looted us
t4techdroid
Active Level 8
Galaxy M
yes i even had a realme it looks so premium like a glass panel but its a plastic back after years still no scratches any where . But dissappointed with M31 the back panel is just plastic not even polycarbonate. Damnn after paying 17k I got a plastic phone . But I like the camera , display , and ui of m31 its unbetable . but need improvement in back panel



Realme+u1+tips+tricks_21504.jpg

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Shekhar111
Active Level 4
Galaxy M
Yeah I'm also disappointed by this plastic panel as it gets scratches easily .
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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