M31 freez and restarting after update

[imnaresh]

When it will resolve 

[Lekshmanan]

Need Replacement Of Motherboard.

If Frequently Restarts.

[DarshanChatterjee]

Visit service center ASAP

[Chanakya_Reddy]

Many users reported about this issue here.
For some users, it got fixed after factory reset.
For some users, after Flashing new firmware.
For some users it fixed after changing motherboard.
For some users it was fixed after next software update.
For some users, it is not fixed even after following the above tips.
But noone knows the exact solution for this issue.

[prashantpophale]

Hangsung did not take note.
Same problem with my m31.

[Kira255]

I also use M31
This solution worked for me
Check it out
https://r2.community.samsung.com/t5/Galaxy-M/Solution-for-Restart-Issue/td-p/9886215

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[7mani07]

MY Samsung M31 Phone frequent hangs and Restarts again and again,

[gunnahk]

my samsung m31s keep freezing and restarting itself frequently

[gunnahk]

my samsung m31s keep freezing and restarting frequently