Active Level 3
Unable to edit snapshots at first time. Whenever showing permission option didn't tap or select *settings* function to give permission. 
5 Comments
Active Level 7
Pls report directly to Samsung via Get Help - Send Feedback - Ask Questions.
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done but no reply yet
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Hi there,

 

We have received your query but are unable to proceed as the details provided are inadequate. We request you to elaborate your query along with screenshot in order to assist you accordingly.

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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already done but still no resolution reply..also I have done 4 queries and remain same
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already replied with video 😂
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