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01-29-2021 09:10 PM in
Galaxy MI have purchased samsung M31 S 6 days ago and it has already started lagging while switching between apps. I have not added or installed any unreliable application as well.
Please try to resolve this asap.
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01-29-2021 09:27 PM in
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01-29-2021 10:35 PM in
Galaxy MI have the same problem on both of my M31's too. Is your device on One UI 2.5? Some people say it has been fixed on One UI 3.0
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01-29-2021 11:20 PM in
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02-01-2021 11:19 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support