Original topic:

M31 S lags while switching between apps

(Topic created on: 01-29-2021 10:35 PM)
111 Views
Abby2112
Beginner Level 2
Options
Galaxy M

I have purchased samsung M31 S 6 days ago and it has already started lagging while switching between apps. I have not added or installed any unreliable application as well.

Please try to resolve this asap.

4 Comments
shiv33
Active Level 7
Galaxy M
pls update u r mobile
0 Likes
zahitdereli
Active Level 3
Galaxy M

I have the same problem on both of my M31's too. Is your device on One UI 2.5? Some people say it has been fixed on One UI 3.0

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honeyverma1
Active Level 7
Galaxy M
its better to get your handset updated at samsung service centre or try it with WIFI.
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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