RaviduProboth
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12-31-2022 07:23 AM in
Galaxy M
My Galaxy M31 phone is restarting automatically after I replaced the display. Can I know what is the problem?
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Sha_zan
Expert Level 2
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12-31-2022 08:14 AM in
Galaxy M
It's a common hardware problem on the M series. This is caused by errors in the motherboard.
The motherboard can be replaced by visiting any local Samsung service centre. But the problem is still there for the most part. Unfortunately, the cost of replacing the original motherboard is also going to be higher.
If you are not worried about the restart issue, I advise you to keep your phone the way it is. And it won't damage your Galaxy device.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
The motherboard can be replaced by visiting any local Samsung service centre. But the problem is still there for the most part. Unfortunately, the cost of replacing the original motherboard is also going to be higher.
If you are not worried about the restart issue, I advise you to keep your phone the way it is. And it won't damage your Galaxy device.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
2 Comments
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Sha_zan
Expert Level 2
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12-31-2022 08:14 AM in
Galaxy M
It's a common hardware problem on the M series. This is caused by errors in the motherboard.
The motherboard can be replaced by visiting any local Samsung service centre. But the problem is still there for the most part. Unfortunately, the cost of replacing the original motherboard is also going to be higher.
If you are not worried about the restart issue, I advise you to keep your phone the way it is. And it won't damage your Galaxy device.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
The motherboard can be replaced by visiting any local Samsung service centre. But the problem is still there for the most part. Unfortunately, the cost of replacing the original motherboard is also going to be higher.
If you are not worried about the restart issue, I advise you to keep your phone the way it is. And it won't damage your Galaxy device.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
Ranod_Lakshitha
Expert Level 5
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12-31-2022 06:54 PM in
Galaxy M
Hi... Reset your device and check for a few days. If the frequently restart even after the reset, Probably it's a hardware issue on the motherboard. Check with a Samsung service centre in case. They will check your device and provide a solution 😊
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊