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Beginner Level 2

My M31 not charged and continue notification of cable charging. M31 Phone not charging with other charger also. This is the worst experience with Samsung phones second time.

So Samsung must fix this issues. This issues in all samsung M series phones.

4 Comments
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Active Level 4
ya I'm also facing this issue last month after security patch level update in these problem facing mainly M series. i agree
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Bro do u get any error message while connecting ur charger? if so then share the screenshot. else write to membersindia@samsung.com or visit service center once. I am sure issue will be resolved soon. all the best.
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Active Level 6
Just asking, I am not that sure.
Are you charging the phone with the case on ? I recently saw that many of the cases prevent the USB C from properly entering the charging port. If this is the case try removing the case and charging the phone.
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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