M31 Camera Glitch

[Sarthak07o3]

Recording : kimcy 929 recorder
Device: Samsung M31
Glitch: Camera settings inaccessible
Methods tried to solve the issue : Restarting phone , clearing camera data, Updating app to latest version
Time: I don't use camera much so don't know the exact start date of glitch, maybe after update , before update, no idea.

Note: camera works fine, click photos and all
Opening Camera settings through, apps>Samsung app settings>camera also doesn't work
Kindly Help
Regards

[Sidhabhi]

Once perform reset apps preferences

Settings>apps>click 3 dots at top right corner>select reset apps preferences

Also check recently installed apps

[Sarthak07o3]

Will try, thanks
Edit: Sorry mate , it did not work

[Sidhabhi]

Ok, once perform normal phone reset settings

Settings>general management>select reset>click on reset settings

Note: it will change all settings to default

[Sarthak07o3]

Will try, Thanks

[shrihari1234]

Update your system

[Sarthak07o3]

 It is already up to date

[shrihari1234]

Restart the phone

[Sarthak07o3]

Already did, kindly read all the facts first please

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support