Original topic:

M31 Beta Update Issues after last update

(Topic created on: 05-01-2022 09:33 AM)
413 Views
Al_Ras
Beginner Level 2
Options
Galaxy M
Since from last beta update on april 16th, my back camera in samsung M31 is blurred and not focusing.
If I record video focussing is fine. Only in photo mode blur issues.
Mobile is heating a bit.
Mobile is lagging even if no app is installed and running in background.

5 Comments
HECKER_Sr
Expert Level 3
Galaxy M
They didn't fixed the bugs and their speech was this was the most stable update of M series ever! F K stable! Fully buggy software 🤮
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nilgiri75
Active Level 4
Galaxy M
Wait for new update or reinstall previous beta/stable full rom and use...
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Aashvlayan13
Active Level 3
Galaxy M
I was in beta program of one ui 4.1 and also have galaxy m31, and I got the official update of one ui 4.1 after that all the problems have been resolved. If you need help I can guide you.
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Aashvlayan13
Active Level 3
Galaxy M
It has been 4 weeks till the official version has been released.
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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