Original topic:

M30s restarting again and again automatically after updating

(Topic created on: 05-05-2021 03:10 PM)
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harshlangeh
Active Level 2
Options
Galaxy M

image


9 Comments
ARJUNB
Expert Level 2
Galaxy M
Go to storage and clear cache and data then do it again and see. Hopefully it will not behave like this. Also have a look on Google play store if there is any new update for the same.
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harshlangeh
Active Level 2
Galaxy M
Everything done
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Lekshmanan
Expert Level 3
Galaxy M
Rip Motherboard
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Mr_robot1
Active Level 1
Galaxy M

I had the same issue for the past 24 hours. It seems to be a problem with Android Webview. I tested my phone. When it was not doing anything, it was fine. Only browsing the internet, watching something caused hang-freeze-reboot event.


Go to Play store -> Search for android Webview -> Uninstall Try using the phone then. I have tried to cause the issue but since doing the uninstall, it is working fine.

 

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harshlangeh
Active Level 2
Galaxy M
No options for uninstall
So I updated the app

Screenshot_20210505-184529_Google Play Store_76086.jpg

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Galaxy M
Yes
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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harshlangeh
Active Level 2
Galaxy M
Already done, Problem arises after updating my m30s
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Mr_robot1
Active Level 1
Galaxy M
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